If you're having trouble locating the meeting point, don't worry; we're here to help! Follow these steps:

1. **Check Your Voucher**: Your voucher contains valuable information, just like a treasure map. Look for the meeting point details. You can even tap "Get directions" to let Google Maps guide you there.
2. **Contact the Partner**: If you still can't find the meeting point, get in touch with the partner using the phone number provided on your voucher. They can provide on-the-spot assistance.
3. **Contact Us**: If you're feeling lost or need further support, please reach out to us through our chat or use the contact details found on your voucher or at the bottom of this page. We're here to assist you every step of the way.



Rest assured, we've got your back, and we're committed to making sure you have a smooth and enjoyable experience.



I can't find the meeting point. What should I do?

I didn't receive my booking confirmation or tickets. What should I do?

Does the booking name need to match the person attending the activity?

Will identical names on my tickets be an issue at the venue?

What should I do if I get an "Unable to process this booking, try again later" error after entering my payment details?

What should I do after my booking is confirmed?

My card was charged, but the booking didn't go through. What should I do?

How can I make group bookings?

How can I add participants to a confirmed booking?

I have a special request for my experience, who should I contact?

Where can I locate the Cancellation Policy?

How can I get in touch with Tickete for assistance?

How do I find my Booking ID?

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