We understand this can be concerning. Please know that we're here to assist you. If you've been charged twice for the same order, don't worry; we're committed to resolving this for you. To get this sorted, please reach out to our dedicated customer support team at [hello@tickete.co](mailto:hello@tickete.co). We'll work with you to ensure a prompt and satisfactory resolution. Your satisfaction is our priority.



I was charged twice for the same order. What should I do?

My card was charged, but the booking didn't go through. What should I do?

Why is my refund amount different from the original payment?

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My payment is failing. What should I do?

What does my receipt look like, and where can I find it?

How can I ensure the security of my credit card information?

How can I confirm if my payment was successful?

What are the discounts offered?

What currencies can I use for booking?

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