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Help centre

My bookings

My bookings
I didn't receive my booking confirmation or tickets. What should I do?
Does the booking name need to match the person attending the activity?
Will identical names on my tickets be an issue at the venue?
What should I do if I get an "Unable to process this booking, try again later" error after entering my payment details?
What should I do after my booking is confirmed?
My card was charged, but the booking didn't go through. What should I do?
How can I make group bookings?
How can I add participants to a confirmed booking?
I have a special request for my experience, who should I contact?
I can't find the meeting point. What should I do?
Where can I locate the Cancellation Policy?
How do I find my Booking ID?
How can I get in touch with tickete for assistance?